The Commercial Architect plays a critical role in shaping Convatec’s global commercial technology ecosystem across DXP platforms, CMS, enterprise eCommerce, D365 CRM, ServiceNow and related commercial applications. The role is responsible for designing scalable, secure, and future-ready architectures that enable personalised digital experiences, global product catalogues, marketing activation, sales excellence, and customer support operations.

The Commercial Architect operates as a senior solution architect, partnering closely with business stakeholders across Marketing, Digital, eCommerce, Sales, IT and external technology partners.

Key duties & responsibilities
- Lead the end-to-end solution architecture for DXP, CMS, eCommerce, CRM, PIM, DAM and customer support platforms, ensuring coherent integration across Convatec’s commercial ecosystem.
- Design scalable, API-led architectures using REST, GraphQL, middleware, microservices and event-driven patterns.
- Produce high-quality HLA and HLD documentation and oversee adherence throughout project delivery.




- Work closely with product owners, engineering leads and vendors to define architectural runway for digital and commercial products.
- Evaluate existing solutions and identify gaps related to scalability, security, performance or alignment with business strategy.
- Lead architectural governance for commercial platforms including Optimizely, Sitecore, Acquia, CommerceTools, Optimizely Commerce, D365 CRM, ServiceNow and associated MarTech systems.
- Facilitate vendor selection, RFP responses, and total cost of ownership (TCO) analysis for recent digital and commercial technologies.
- Ensure robust integration patterns across enterprise systems including PIM, DAM, SAP, Hyperion, D365, ODP, CDP, analytics platforms and third-party integrations.
- Advocate and embed privacy-by-design, security-by-design and AI-by-design principles.
- Support global digital experience and eCommerce transformation initiatives by ensuring

📌 Commercial Solution Architect (Gurugram)
🏢 Convatec
📍 Gurugram