Darwinbox is the fastest-growing HR technology platform, designing the
future of work by building the world's best HR tech, driven by a fierce focus
on employee experience and customer success, and continuous, iterative
innovation. We are the preferred choice of 900+ global enterprises to manage
their 2.5 million+ employees across 116+ countries.

Darwinbox's new-age HCM suite competes with local as
well as global players in the enterprise technology space (such as SAP, Oracle,
and Workday). The firm has acquired notable customers ranging from large
conglomerates to unicorn start-ups: DP World, Masafi, DIFC, Abu Dhabi
Department of Finance, Nivea, Starbucks, Swiggy, DLF, Crisil, CRED, Vedanta,
Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities
Management, VNG Corporation, and many more.

Our vision of building a world-class product company
from Asia is backed by marquee global investors like Microsoft, Salesforce,
Sequoia Capital, and Lightspeed Venture Partners.
About the Role:





This role owns how customers experience Darwinbox across their entire journey with us, from the day
they go live to the years they spend growing on the platform. It owns the moments that make them
stay, the programs that turn the best of them into our strongest champions, and the community that
gives every HR leader in our base a reason to learn, share, and belong.

You will run customer experience and advocacy as a function, with programs, metrics, and a lean,
customer-obsessed team. The mission is easy: make every customer’s journey with Darwinbox worth
talking about, and build a community of HR leaders who genuinely want to be part of what we are
building together.

What you will do

Craft the customer journey end-to-end

• Map the moments that matter across the lifecycle and design experiences that elevate each one:
go-live, first quarter, anniversaries, growth conversations
• Set the global standard for how customers are welcomed, kept informed, recognized, and gro

📌 Customer Marketing Lead (Hyderabad)
🏢 Darwinbox
📍 Hyderabad