Key Responsibilities

• Business Unit Ownership: Own delivery and business-unit metrics including gross margins, billable utilization, delivery SLAs, project profitability, client retention, NPS, and engineering bench readiness.

• Operational Scaling: Build, manage, and scale a 50+ member offshore engineering delivery unit comprising CAD draftspersons, BIM modelers, electrical engineers, structural engineers, and project coordinators.

• Client Relationship Management: Serve as the senior operational and technical point of contact for North American and European enterprise clients, managing scope, timelines, deliverables, escalations, RFIs, change orders, and service-level commitments.

• Technical Leadership: Own the technical accuracy of deliverables across power systems, renewables, substations, and transmission/distribution projects.

• Quality Gatekeeping: Establish and perform multi-tier QA/QC reviews for single line diagrams, schematic layouts, cable tray layouts, substation design packages, solar PV string layouts, T&D; route plans, and CAD/BIM deliverables.





• Standards Compliance: Ensure all project deliverables comply with client specifications, ISO 9001 quality practices, utility guidelines, NEC, NESC, IEEE, IEC, and relevant local standards.

• Delivery Governance: Create planning rhythms, dashboards, review mechanisms, risk registers, escalation protocols, SOPs, technical checklists, and reusable design libraries for predictable execution.

• Financial Performance: Monitor utilization, resource allocation, project margins, billing leakage, productivity, rework cost, and cost-to-serve across the business unit.

• Automation and Efficiency: Drive adoption of automation tools, custom scripts, reusable templates, and software integrations to improve turnaround time, reduce rework, and increase delivery efficiency.

• Software and Workflow Excellence: Standardize workflows across AutoCAD Electrical, ETAP, DigSILENT, PLS-CADD, Bentley Substation, Revit MEP,

📌 Group Lead (Pune)
🏢 Indovance
📍 Pune