Tech Lead - Enterprise Application - Oracle S
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide creative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description
Key Responsibilities
Technical Support & Incident Resolution:
- Serve as a second or third-line technical support for Oracle Fusion applications, responding to and resolving technical incidents and service requests from end-users and other IT teams.
- Diagnose and troubleshoot technical issues related to integrations, custom reports, data conversions, and system performance.
- Perform root cause analysis (RCA) on recurring technical issues and work to implement permanent solutions.
- Log and manage Service Requests (SRs) with Oracle Support, providing necessary logs and information to facilitate resolution.

Development & Maintenance:
- Provide ongoing technical support for

📌 Tech Lead (Noida)
🏢 Genpact
📍 Noida