Description
We have an exciting chance for you to enhance your career by joining Consumer & Community Banking - Data & Analytics team.

As the Applied AI ML Senior Associate within Customer Analytics team, you will be responsible to drive and deliver the roadmap for AI, GenAI, and Agentic AI across marketing analytics and decisioning. This leader will technically lead a team and partner closely with Marketing, Product, Data, Technology, Risk, Legal, and Compliance to take AI initiatives from ideation → prototyping → production deployment → ongoing monitoring and optimization, delivering measurable customer and business impact.
Job Responsibilities
- Contribute to the end-to-end delivery of AI roadmap for Marketing Analytics (prioritization, sequencing, value cases, resourcing, and dependency management).
- Deliver high-impact use cases (e.g., next-best-action, audience selection, lifecycle marketing optimization, content intelligence, measurement automation, marketing ops copilots/agents).




- Translate marketing and analytics needs into scalable technical solutions and platform-aligned capabilities.
- Implement solutions as per design and technical direction for ML, GenAI (RAG/fine-tuning where appropriate), and agentic workflows with clear architectural patterns.
- Drive engineering and data science execution across the full lifecycle.
- Establish best practices for reproducibility, documentation, code quality, and model governance across the team.
- Develop and operationalize models for propensity, churn/retention, uplift/causal impact, attribution/MMM support, segmentation, channel optimization, and experimentation.
- Build measurement frameworks that connect AI initiatives to marketing KPIs (incrementality, conversion, retention, engagement, and operational efficiency).
- Ensure solutions meet JPMorganChase standards for model risk management, data privacy, security, fairness/bias testing, explainability, and auditability.
- Partner with Risk/Controls teams

📌 Applied AI ML Senior Associate (Bengaluru)
🏢 JPMorganChase
📍 Bengaluru