Your role
Customer Service - Operations - M5 - IND
What you'll be doing

• Managing daily operations and service delivery to ensure performance aligns with service level agreements, policies, and business objectives
• Leading operational teams through staffing, scheduling, performance management, and coaching
• Implementing operational processes, controls, and improvements to enhance efficiency and service quality
• Overseeing issue resolution, escalations, and customer impacts across assigned operations
• Monitoring operational performance metrics, capacity, and resource utilization
• Partnering with cross-functional leaders to improve end-to-end service execution

About Corpay

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create current and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses.



Millions of people in over 80 countries around the world use our solutions for their payments.
At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.
Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms wit

📌 Crew Accommodations Operations Manager (Chennai)
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