Role and Responsibilities

1. Business Analysis & Consulting
● Conduct discovery sessions to understand client business processes, challenges, and goals
● Analyse workflows and identify opportunities for optimisation and automation
● Document business requirements, process maps, and user journeys
● Support consulting workshops focused on transformation and solutioning

2. AI-Driven Solutioning
● Identify opportunities to integrate AI (Generative AI, automation, analytics) into business processes
● Assist in designing AI-enabled solutions aligned with business objectives
● Contribute to solution frameworks including AI use cases, automation strategies, and integrations

3. Pre-Sales & Solution Support
● Collaborate with sales and consulting teams to prepare demos and proposals
● Translate business needs into scalable and commercially viable solutions
● Support client presentations and solution walkthroughs

4. Implementation & Delivery
● Assist in configuring and optimising SaaS platforms (CRM, ERP, HRMS, etc.)
● Work with development teams on customisations and integrations




● Prepare Functional Solution Documents (FSDs)
● Support testing, UAT, and deployment activities
● Ensure successful solution adoption by end users

5. Continuous Improvement & Innovation
● Stay updated with AI trends, SaaS innovations, and emerging technologies
● Identify opportunities for process improvement and AI adoption
● Contribute to internal knowledge building and reusable solution assets
Preferred Skills
● 1–3 years in Business Analysis, Consulting, or SaaS implementation
● Exposure to business applications (CRM, ERP, HRMS, etc.)
● Basic understanding or solid interest in AI and automation technologies
● Analytical thinking and structured problem-solving
● Strong communication and stakeholder management skills
● Ability to think consultatively and solution-oriented
● Understanding of process mapping and requirement documentation
What Sets This Role Apart:
● Exposure to end-to-end solut

📌 Business Analyst (Pune)
🏢 Fristine Infotech
📍 Pune