Job Title:
Collections Manager – Unsecured Recoveries

Job Details:
Job Name: Collections Manager – Unsecured Recoveries -Collections
Business Unit: Collections
Team: Unsecured Recoveries
Reports to: Area Collection Manager – Unsecured Recoveries
Location: PAN India
Job Fn: Risk / collections
Role Type: Individual Contributor
Direct Reportees: NA
Travel Required: moderate
Job Band Range: E1 – E4
JD Created date: 23jan19
JD Updated date: 23jan19
Version No: 2.0

Job Purpose:
Deliver portfolio indicators; maximize recovery
Execute collection strategies
Ensure process adherence; implement checks
Liaise with other functions

Job Responsibilities:
Manage receivables; define collection strategies
Achieve monthly/annual recovery targets
Grow recovery rate percentage
Convert fresh pools; mark liens
Track receipt cut count, settlement count
Monitor settlement approvals, conversions
Manage vendor relationships; ensure compliance
Improve collection efficiency; maximize recoveries
Deploy,



monitor Handheld Terminals (HHT)
Upload allocations; capture follow-up trails
Ensure call recording; review calls
Hire vendors, DRA certified executives
Process vendor bills; close no due certificates
Track legal cases; validate applicants/properties
Improve legal conversions; coordinate resources
Adhere to bank processes; monitor cash deposits
Manage CRM escalations; resolve cases
Conduct vendor, yard visitations
Track ARTS, GR entries; maintain month-end closures

Educational Qualifications:
Graduation
Post-Graduation

Key Skills:
Influencing
Banking product, process knowledge
Planning, organizing
Communication
Competition, industry trends knowledge
Negotiation
Basic Ms office

Experience Required:
Minimum 1 year
Banking exposure preferable

Major Stakeholders:
Customers
Branch Banking Team
Operations
Credit
Risk

📌 Collec. Mgr Recoveries-Unsecured (Sambalpur)
🏢 HDFC Bank
📍 Sambalpur