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As a Telecaller specializing in EXIM (Export-Import), you'll have the opportunity to gain valuable experience in sales, lead generation, and customer communication within the context of international trade. Your role will involve assisting the sales team in reaching out to potential clients, nurturing leads, and supporting sales initiatives related to export-import activities.

Job Responsibilities:
- Outbound Calling: Make outbound calls to prospects within target markets to introduce the company's EXIM services and offerings. Use scripts or talking points provided by the sales team to effectively communicate the value proposition and generate interest.
- Lead Qualification: Qualify leads based on predefined criteria, such as import-export requirements, industry sector, and potential volume of trade. Gather information about the prospect's needs, budget, and decision-making authority to assess their potential as a sales chance.




- Product Knowledge: Learn about the company's EXIM services, including import-export procedures, trade regulations, documentation requirements, and value-added services offered. Develop a basic understanding of key features and benefits to effectively communicate with prospects.
- Appointment Setting: Schedule appointments or follow-up calls for the sales team to further discuss the company's offerings and explore potential business opportunities. Provide necessary information to the sales team to facilitate productive discussions with prospects.
- Database Management: Maintain accurate records of calls, leads, and interactions in the CRM system or database. Update contact information, notes, and follow-up actions to track the progress of leads and ensure timely and appropriate communication
- Feedback and Reporting: Provide feedback to the sales and marketing teams based on prospect inter

📌 Telecaller (Export-Import) (Mumbai)
🏢 Cloud Counselage
📍 Mumbai