- Analyze business processes, data & user requirements to
- Evaluate implication of suggested changes
- Identify impact areas of existing processes
- Uncover areas for improvement,
- Visualize to-be process
- Ensure requirements are complete
- Create or help in creating User stories
- Obtain end-user confirmation and sign offs in JIRA
- Ownership of the whole requirements
- Document in detail - problem statement, as-is process, business requirements and improved to-be process
- Work with business users across spectrum and levels like Sales, UW, Operations, Claims, RI & others
- Finalize BRD, User Stories, CR’s and other documentations with the help of Business and IT system owners (as applicable)
- Involved in Project implementation, Timeline Adherence, System configuration, Review and Testing
- Help in post Go-Live user support, Audit points, CR’s etc

Any other responsibility as may be assigned by the organization

📌 Senior Manager (Pune)
🏢 HDFC ERGO General Insurance
📍 Pune