Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn rapid and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

What you’ll do

NetIQ IAM and IDM technical operations
- Operate, monitor and troubleshoot NetIQ Identity Manager and associated IAM services across identity lifecycle, provisioning, de-provisioning, access, authentication and synchronisation processes.
- Analyse drivers, connectors, policies, workflows, queues, jobs, events, interfaces and connected-system dependencies.
- Restore failed identity processing within agreed service targets.
- Investigate identity data, attributes, mappings,



role and entitlement assignments, reconciliation outcomes and connector communication issues.
- Perform approved administration, health checks, restarts and recovery activities in accordance with established runbooks and controls.

Identity lifecycle and access support
- Support joiner, mover and leaver processes, access requests, approvals, exceptions and role or entitlement changes.
- Troubleshoot failed or delayed provisioning and de-provisioning across directories and connected target systems.
- Investigate access-review exceptions, orphan accounts, dormant accounts and reconciliation issues.
- Track remediation activities through to completion.

Incident, problem and SLA management
- Lead L2 technical analysis and service restoration for high-priority IAM and IDM incidents.
- Coordinate troubleshooting across application, directory, security, database, infrastructure and network teams.
- Conduct root-cau

📌 Manager-Net IQ (India)
🏢 Vodafone
📍 India