02 Oct
|
Trigent Software
|
Bengaluru
02 Oct
Trigent Software
Bengaluru
What You'll Do:
- Collaborate with clients and Customer Success Managers to assemble requirements, get feedback on designs and present results
- Provide responsive and high-quality technical guidance to Workfront customers.
- Recommend solutions to help clients advance their maturity and use of technologies
- Help advance the customer digital experience, by means of ground-breaking projects and thought leadership
- Collaborate and direct multi-functional teams internally and externally to successfully deliver a project end-to-end
- Participate and contribute to strategic account planning sessions, facilitate customer-visioning workshops, and serve as the liaison to delivery of value-focused engagements.
- Diagnose and resolve technical issues and challenges that customers may encounter while using Workfront.
- Offer training and guidance to customers on how to effectively use Workfront to improve their project and work management processes.
- Share recommendations with customers to help them maximize the value of Workfront's software.
- Market trends,
competitive positioning and capabilities required for differentiation.
- Assess strategic objectives, innovation opportunities and other avenues of incremental value
- Business strategy development, process designs, benchmarks
- Conduct customer digital transformation workshops to help customers redefine their business processes and business models.
- Understand and present potential risks and mitigation strategies - governance and change management implications
- Enable customer adoption of best practices in delivery, realization, and optimization.
- Assume a thought leadership role in devising solutions strategies in targeted sales cycles and drive credibility to influence the market's opinion of Workfront's solutions offerings.
- Provide industry thought leadership, strategic solution advisory, and expert consultation to support customer enterprise transformation, and business process improvement.
- Act as trusted a
📌 Customer Advisor Workfront (Bengaluru)
🏢 Trigent Software
📍 Bengaluru