Job Title: Counsellor – Hospitality & Soft Skills

About the Role

The Counsellor – Hospitality & Soft Skills will be responsible for providing face-to-face counselling

to prospective students, understanding their career aspirations, and converting enquiries into

confirmed admissions for hospitality and soft skill training programs.

Key Responsibilities

Student Counselling & Admissions

• Conduct in-person counselling sessions for walk-in students and scheduled appointments.

• Counsel students on Hospitality and Soft Skill courses.

• Convert enquiries and walk-ins into confirmed admissions.

Program Explanation & Guidance

• Explain course structure, duration, fees, certification, and career outcomes.

• Assess student suitability and eligibility.

Lead Management & Follow-ups

• Manage assigned leads through CRM/MIS.

• Ensure regular follow-ups for conversions.

Parent & Stakeholder Interaction

• Engage with parents to address concerns and build trust.





Admissions Process & Documentation

• Support students with application forms and documentation.

• Coordinate with internal teams for enrollment confirmation.

Reporting & Compliance

• Maintain reports on counselling and admissions.

• Follow organizational policies and SOPs.

Qualifications & Experience

• Bachelor’s degree in any discipline.

• 1–5 years of experience in academic counselling or admissions.

• Domain experience in Hospitality or Soft Skills preferred.

Key Skills

• Face-to-Face Counselling

• Admissions Conversion

• Communication & Interpersonal Skills

• CRM / MIS Handling

• Negotiation & Follow-ups

Preferred Attributes

• Target-driven mindset

• Professional demeanor

• Solid persuasion skills

• Integrity and student-centric approach

📌 Counsellor – Hospitality (Delhi)
🏢 emversity
📍 Delhi