We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

Pay Band: 7

Location, Country: Noida, India

Department: English & Exams

Contract Type: Fixed Term Contract (FTC)

Contract Duration: 1 Year

Closing Date: 29 September 2026, 11:59 PM (IST)

Work Schedule: This is a 24/7 in office role with rotating shifts, including night shifts. The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential. There is no hybrid work arrangement for this position, and it requires working onsite five days a week.

Role Description/Purpose





The purpose of this role is to analyse business needs and support all incumbent activities associated with the overall design and continuous improvement of standard global processes within English & Exams.

Role Accountabilities

The role applies core technical/professional knowledge, recognised best practices, approaches and insights from previous experience to analyse business needs and identify common and special causes of variation in process performance. It conducts analysis using a range of standard methodologies and across multiple datasets to provide high quality and evidence-based procedural recommendations/business advice. The role also designs and tests data mining models to select the most appropriate ones for use on a project and presents complex data information on operations and processes clearly, tailoring the presentation of findings to meet the differing needs of both technical and non-technical audiences appropriately, as required.

The role builds an in-depth understanding of the specific operational context, oppor

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