Are you an Active Directory specialist with a security mentality that loves leading people? Do you want to be integral to lead and maintaining our Privileged
user and group accounts within Active Directory (AD) to ensure productive performance, security, and access control within our organisation We are looking
for a Global Security Access Control (GSAC) Team Lead to lead a shift of skilled specialists, operating a 24/7 service, that involves creating, modifying,
deleting Privileged accounts, Security groups as well as managing permissions and access rights, resolving issues, and ensuring compliance with company
policies and industry standard methodologies.
Role summary:
Lead a team to ensure that outstanding service levels are achieved while maintaining internal and customer Service Level Agreements and expectations. You
will take accountability for processes, metrics and performance, while supporting tools and process maturity, compliance and quality measurement, training
and operation of approved processes.
Maintain the GSAC documentation and knowledge bases,



serve as an escalation point and be able to resolve the most sophisticated problems independently,
providing a high level of client support and conveying resolutions to customer issues
Support and facilitate deep dives into process failure within the team to diagnose, treat and resolve them and evaluate standards and processes that the GSAC
team is involved with and highlight any areas of improvement.
Be a part of a management team that leads the team on a 24/7/365 shift pattern
Day to day responsibilities include:
Collaborate in a cohesive management team, covering shifts to deliver an exceptional 24/7/365 function
Management of the overall team including: approving timesheets, leave, performance management, change requests, customer concerns, incidents,
critical issue management, training and mentoring
Responding to ad-hoc initiatives and requests from additional workstreams
Updating all relevant documentat

📌 Lead Security Engineer (Bengaluru)
🏢 London Stock Exchange Group
📍 Bengaluru