What we offer

At Evonik, you’re part of a global chemical company working in many sectors that go beyond chemistry. From lipids for tomorrow’s medicines, biosurfactants for green detergents, additives for plastics recycling or membranes to help drive forward the energy transition, you’ll play an essential part in helping the world’s most essential industries succeed.

Our success hinges on a diversity of ideas powered by people, not egos. Whether you’re a scientist or engineer, new to the team or established, in business, production, or anything in between – we cheer each other on. Because we believe we can do anything. Explore everything. And Be Part of Something Special

Find out more about the many perks we offer:

https://www.evonik.com/en/careers/why.html

Meet the team and get to know the people behind Evonik:

https://www.evonik.com/en/news/meet-the-team.html

Job Title : Assistant Manager / Deputy Manager - Customer Service
Reporting To : Team Lead - Customer Service
Function : Customer Service Hub
Work Location : Thane

Purpose of the Position:




Responsible for managing and handling complete Order-to-Cash (O2C) process for a specific business line. This role supports seamless interaction between cross functional teams with the company and external customers throughout the order lifecycle to ensure timely order fulfillment, inventory availability, customer satisfaction, and operational excellence while adhering to trade compliance guidelines.

Key Responsibilities:
Customer Service & Order Management in SAP
- Manage the end-to-end Order-to-Cash (O2C) process and ensure efficient order fulfillment and act as a backup for allocated colleagues as and when required.
- Process SAP transaction for generating commercial and sample sales orders, intercompany purchase requisition and purchase orders, invoices, debit notes, credit notes, return orders, and reports in SAP
- Close collaboration with customers, business managers and cross functional teams.

Logistics

📌 Assistant Manager (Thane)
🏢 Evonik
📍 Thane