An Amazing Career Opportunity for Manager, CRM & Marketing Operations
Location: Chennai, India (Hybrid)
Job ID: 50971

Profile Summary
HID Global is seeking a Manager, CRM and Marketing Operations to lead and scale our offshore CRM and Marketing Technology delivery organization. This role is critical to accelerating the productivity, quality, and effectiveness of our global operations model while enabling the broader CRM & Marketing Operations organization to scale efficiently.

This leader will build a high-performing organization responsible for the day-to-day delivery, optimization, and operational support of key platforms including Salesforce CRM, Salesforce Marketing Cloud/Marketo, Web Development, Wrike, Tableau, and related marketing technologies. The manager will develop a center of excellence that enables the U.S. team to focus on strategic initiatives, business transformation, architecture, stakeholder engagement, and innovation while the offshore team becomes the trusted execution engine supporting global Sales and Marketing operations.





The ideal candidate combines solid people leadership, technical understanding of sales & marketing technologies, Agile delivery expertise, operational discipline, and a continuous improvement mindset. This position is a key enabler of HID's long-term strategy to modernize its commercial technology ecosystem, accelerate Speed-to-Lead, and create a highly efficient, globally integrated Sales and Marketing operations function

About HID Global

HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things ar

📌 Manager, CRM (Chennai)
🏢 Assa Abloy
📍 Chennai