Job Description

About us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. One of the hottest global SaaS companies, we’ve been recognized by G2 as a Marketing Automation Leader in Asia 2021.

The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.

We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, São Paulo, and Dubai. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.

Learn more about us at www.webengage.com

About the role:

We are looking for a User Experience skilled who will architect the user experience design for our main product (the marketing automation suite), and mobile app.

Lead the creation of digital products made from a user's perspective.





Devise interaction strategies in sync with user goals and clients' business goals, develops navigation and structure, designs wireframes or interactive prototypes, organizes content, and tirelessly advocates for the needs and goals of real users.

Will make strategic and tactical UX decisions related to design and usability as well as features and functions.

Perform usability assessments and tests on our software to devise further actions for improvising the entire experience. The best candidate will possess outstanding creativity, a highly detailed nature, and the ability to help define and solve complex user interface problems.

Key Responsibilities:

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Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive, elegant user experiences.

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Research, conceive, sketch, prototype and user test experiences to create best user experiences for product vision

📌 Senior User Experience Designer (Mumbai)
🏢 WebEngage
📍 Mumbai