We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

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Pay Band: 5

No of positions: 4

Country/Location: Noida, India

Department: GSS English & Exams (IELTS Operations)

Contract Type: Fixed Term Contract, 1 year

Work Schedule: This is a 24/7 on-site role with rotating shifts, including night shifts. The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential. There is no hybrid work arrangement for this position, and it requires working onsite five days a week.

Training & Assessment Requirement




Successful candidates will be required to complete mandatory process training and achieve the required pass mark in a competency assessment before undertaking independent production responsibilities. Support, coaching, and reassessment opportunities will be provided where applicable

Role Purpose

The primary responsibility of the Quality Analyst is to develop and maintain knowledge articles, operational guidelines, and processes that enable effective organisation and accessibility of information. The role ensures accuracy and quality in process delivery through regular monitoring and timely resolution of complaints and feedback.

The Quality Analyst is also responsible for Supporting financial compliance, audit readiness, and control adherence across operational processes

Role Accountabilities

We are seeking a detail-oriented and analytical Quality Analyst to drive operational excellence through robust documentation management, quality monitoring, financial process assurance, and compliance governance. This role is ideal for someone who thrives in a rapid-

📌 Quality Analyst (Noida)
🏢 British Council
📍 Noida