Description
Enterprise-Wide Technology (EWT), is the UK Firm’s internal technology division. In total, EWT comprises c. 1,100 FTEs across both retained and outsourced teams, and across both onshore and offshore locations; budget for the fiscal year is c. £160m. EWT is accountable for delivering a range of services to the UK Firm, including gathering requirements, solution design, build and run, and the execution of complex change portfolios focused on security, data, core infrastructure and business applications.
Service Operations work with a number strategic partners to deliver IT services to all users and capabilities across the UK firm, including end user services, application management, network and hosting services ensuring these services are delivered in a secure and compliant manner. Release and Deployment is a critical capability that responsible for changes into our BAU application and service landscape are managed in a controlled manner without impacting the business or our users.
In this role,



you will coordinate the release and deployment of application updates across our value chains. You will act as an experienced member of a firm wide team, using multiple communication channels for close collaboration. You’ll need to have passion for delivery best in-class service through rigorous process adherence and governance

Responsibilities
- Utilising the service transition governance framework and transition processes to assure the release and deployment of quality products.
- Ensure ITSM and release process is integrated into the wider EWT processes and governance.
- Ensuring projects/programs are held accountable and responsible for business and operational readiness.
- Consulting with the project/program managers, wider EWT IT teams and suppliers to plan, execute and manage deployment of current or changed services.
- Chairing and facilitating service transition meetings – Operational readiness reviews, go/no go meetings - with project/program teams, supplier

📌 Release and Deployment Manager (Bengaluru)
🏢 BSR
📍 Bengaluru