Everseen: A leader in vision AI solutions for the world’s leading retailers.
The Role
As a Program Manager - Data Ops within the India Operations Team, you will be responsible for managing technical customer projects and ensuring those projects are delivered in a timely manner and to a high standard. You will bridge project delivery with core technical execution, working closely with Systems Engineers, Computer Vision/AI specialists, Product, and Data & Operations teams. A critical focus of this role is leading technical performance initiatives—such as projects to optimize client Transaction Loss Prevention—and driving specialized internal and customer-facing delivery tracks projects, and Pre-annotation workflows. You should be a self-starter with strong technical aptitude who is proud to strive for excellence.
Job Responsibilities
- Project Execution & Governance: Accountable for the successful execution, management, and delivery of customer and internal technical projects, ensuring strict adherence to scope, budget, and schedule.
- Planning & Milestone Tracking: Create,
maintain, and update detailed project plans, tracking all milestones, technical dependencies, risks, and issues throughout the end-to-end delivery lifecycle.
- Client Performance & Management: Drive and manage Post-deployment Performance & System Tuning initiatives specifically aimed at continuously improving customer TLP metrics and loss prevention outcomes.
- Specialized Technical Track Delivery: Take project ownership of key technical systems and delivery streams, including agentic performance improvement, and Pre-annotations data pipelines, ensuring smooth coordination between engineering, data, and delivery teams.
- Stakeholder & Customer Communication: Lead customer communications, serving as the primary delivery and technical coordination point of contact to build robust working relationships and set clear expectations.
- Cross-Functional Collaboration: Partner closely with Global operati
📌 Program Manager (Pune)
🏢 Everseen
📍 Pune