JOB DESCRIPTION:
KEY ACCOUNT MANAGER

ROLE DESCRIPTION
• Drive profitable growth of Freestyle Libre products through the development of strategic partnerships with key accounts that build long-term and sustainable business partnerships with strategically important accounts and boost brand loyalty and advocacy.
• Develop a deep understanding and relationship of all key account stakeholders and decision-makers at the executive level, develop strategy and concise engagement plans for key accounts that bring added value to the customer and Abbott.
• Create and implement value creation programs that support long-term stakeholder partnerships with Abbott.
KEY RESPONSIBILITIES
• Leverage business analytics and customer insights to conduct on-going analysis of growth potential throughout the territory and create a documented omnichannel engagement strategy to influence customers/stakeholders to exclusively partner with, support, invest in, Abbott products.
• Understand customers’ current and future needs and innovate recent ways to deliver customer value.




• Be the main communications link and serve as the contact person with that customer on all issues including but not limited to contract management, invoicing, operational problems, complaints, quality of service.
• Collaborate with cross-functional teams (Marketing, SFE) to plan and execute brand and account strategy at the national/regional level and improve the quality of customer insights.
• Conduct strategic negotiations with key account decision-makers and stakeholders across the territory to achieve win-win solutions that deliver unique value to key account organizations and drive long-term, profitable results for Abbott.
• Outperform competition value and market share, partnership, and ecosystem enrolment to establish brands’ superiority at Key Account level.
• Act in alignment with compliance and regulatory expectations
CRITICAL EXPERIENCES TO BE READY FOR THIS ROLE
• Identify, map and engage key stakeholders at vari

📌 Key Account Manager (Mumbai)
🏢 Abbott
📍 Mumbai