Experience: 8 -12 Years

Role: Lead Developer – ServiceNow IRM

Key Skills

ServiceNow IRM | Risk Management | GRC | Flow Designer | Business Rules | Script Includes | REST APIs | IntegrationHub | Performance Analytics | Case Management | Operational Risk | Risk & Controls | AFC | Agile | ServiceNow Development

Role Purpose

The Lead Developer – ServiceNow IRM will lead the technical design, development, configuration, and ongoing enhancement of ServiceNow Integrated Risk Management (IRM) solutions supporting Anti-Financial Crime (AFC) and Operational Risk & Controls capabilities.

This is a senior, hands-on development role requiring deep practical expertise across the ServiceNow IRM product suite, including risk, control, issue, action, assessment, evidence, case, and workflow management capabilities.

The role holder will enhance existing IRM workflows, design and implement recent workflows, manage development environments, challenge third-party requirements and designs, and provide technical leadership to the wider development team.

Key Responsibilities





ServiceNow IRM Development
- Lead the design, configuration, and development of solutions using ServiceNow Integrated Risk Management.
- Remain hands-on across configuration, scripting, workflow design, testing, deployment, and production support.
- Build and enhance IRM capabilities covering:
- Risk identification and assessment
- Control definition, ownership, and testing
- Issues, findings, and remediation actions
- Operational events
- Evidence collection and attestation
- Policy and compliance workflows
- Case management
- Risk and control reporting
- Configure and extend IRM data models, records, forms, relationships, user experiences, assessment methodologies, indicators, scoring models, and control evaluation logic.
- Design workflows using Flow Designer, decision logic, approvals, tasks, notifications, escalations, and service-level controls.
- Develop dashboards, reports, and management information for

📌 Lead Developer (Bengaluru)
🏢 Facctum It Solutions India
📍 Bengaluru