*Job Description: Key Account Manager - Bank Partnerships*

*Location:* Ulhasnagar, Maharashtra / Mumbai Region
*Experience:* 5-8 years in BFSI, Key Accounts, or Channel Management
*Role Overview*
We are looking for a proactive Key Account Manager to own and grow our strategic bank partnerships. You’ll be the primary bridge between our product/ops team and senior stakeholders at partner banks, driving engagement, adoption, and business growth through data, coordination, and accountability.
*Key Responsibilities*

*1. Bank Stakeholder Engagement*
- Build and maintain strong relationships with senior leadership + product teams at partner banks
- Drive product adoption, current initiatives, and issue resolution with bank product heads
- Act as SPOC for all strategic discussions and escalations

*2. IT & Ops Coordination*
- Coordinate directly with bank IT teams for integrations, UAT, go-lives, and technical issue closure
- Ensure smooth data flow, API uptime, and compliance alignment between systems
- Translate business requirements to technical specs for IT teams

*3.



Internal Stakeholder Management*
- Work closely with internal Product, Ops, Risk, BDR, SM, ASM teams for execution
- Align priorities, remove blockers, and drive cross-functional collaboration
- Own accountability for bank commitments internally

*4. MIS & Business Reviews*
- Prepare key MIS, dashboards, and performance trackers for internal leadership
- Conduct weekly/monthly business review calls with internal stakeholders
- Analyze trends, drop-offs, conversion, and share insights + action plans

*5. Channel Reporting*
- Share relevant MIS, league tables, and performance reports with bank/channel teams
- Drive transparency and healthy competition through timely data sharing

*6. Budgeting & Planning*
- Prepare and share annual/quarterly budgets, forecasts, and targets with internal teams
- Track vs actuals and provide variance analysis to leadership

*7. Scorecard Management*
- Publish monthly/quarterly s

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