Description
Are you looking for an exciting chance to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.

As ‘Executive Director – Credit Product Delivery (CPD)’ within the ‘Global Banking – Credit Product Delivery’ team you will be responsible for end-to-end delivery and execution oversight across a complex lending and trade finance portfolio. You will provide senior leadership, governance and standards to ensure consistent, timely and client-focused transaction management across regions. You will partner with Bankers, Trade Sales, Credit Risk, Legal, Compliance and Operations to drive disciplined execution, transparency and timely resolution across bilateral and syndicated facilities. You will own key performance metrics, capacity planning and controls outcomes, ensuring audit-ready documentation quality and adherence to operating procedures. You will drive continuous improvement and transformation initiatives to improve scalability,



reduce execution risk and enhance client experience.
Job Responsibilities
- Lead a high-performing global CPD team, setting vision, operating cadence and execution standards across time zones.
- Manage hiring, goal setting, coaching, performance management and succession planning to build a diverse, inclusive, high-engagement culture.
- Own resource strategy and capacity planning to ensure appropriate coverage for peak demand periods and high-complexity pipelines.
- Define and monitor performance metrics and reporting (cycle time, quality, rework, escalations, deviations, control adherence) aligned to business outcomes.
- Build and sustain training and knowledge frameworks to ensure consistent decisioning and high-quality documentation.
- Oversee end-to-end execution for lending and trade finance transactions, ensuring clear ownership, transparency and timely issue resolution.
- Provide final-r

📌 Global Banking Client and Deal Support (Mumbai)
🏢 JPMorganChase
📍 Mumbai