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1) Server Administration & Management
- Install, configure, and maintain Windows Server environments.
- Manage Active Directory, Group Policy, DNS, DHCP, and file/print services.
- Perform server hardening, patch management, and access control implementation.
- Manage file system permissions, quotas, and system-level configurations.

2) Backup, Recovery & Disaster Planning
- Perform and monitor system backups and periodic restore testing.
- Ensure integrity and reliability of MSSQL and MySQL database backups.
- Support disaster recovery planning and execution.

3) Server & Application Software Configuration
- Install and configure server and application software.
- Manage web hosting components such as IIS, Apache, Nginx, and LAMP/LEMP stacks.
- Install, configure, and maintain hosting control panels (WHM, cPanel, Plesk).

4) Database Administration
- Administer MSSQL and MySQL databases.
- Perform performance tuning, schema management, and access control.
- Monitor database health and optimize queries where required.

5) User Account & Identity Management
- Create, modify,



and deprovision user accounts and roles.
- Conduct access audits and enforce security policies.

6) Virtualization & Cloud Infrastructure
- Deploy and manage virtualization platforms (Hyper-V, VMware, KVM).
- Support on-premises and cloud-hosted VMs.
- Basic working knowledge of cloud platforms such as AWS, Azure, and GCP.
- Ensure cost-effective utilization of cloud resources.

7) Ticket Ownership & SLA Compliance
- Own, respond to, and resolve L2/L3 support tickets, including escalations.
- Maintain accurate ticket updates and meet defined SLA timelines.
- Handle low-to-medium complexity incidents independently.

8) Infrastructure Monitoring & Troubleshooting
- Monitor servers, logs, system metrics, and alerts.
- Identify and resolve performance bottlenecks proactively.
- Collaborate with cross-functional teams for high-priority incidents.

9) Security & Compliance
- Implement firewalls, pat

📌 Windows System Administratior (Jaipur)
🏢 SupportFly Technologies
📍 Jaipur