Job Title: Source-to-Pay Strategic Support Specialist
Location: Hyderabad

About the job:
Source-to-Pay (S2P) Strategic Business Support is the bridge between business project purchasing needs and transactional execution across the source-to-pay lifecycle. Operating from hub-based and US locations, the team supports the Specialty Care and Research & Development organizations in North America, keeping purchasing aligned to budgets, project timelines, and milestones. The team is also the conduit for deploying source-to-pay initiatives into North America, ie, aging invoice tasks, Racetrack testing, etc., and supports other regions and global programs on an ad hoc basis when requested.
The Source-to-Pay Strategic Support Specialist delivers routine source-to-pay support from start to finish across an assigned queue. The role resolves first-line issues without escalation for Specialty Care and Research / Development requesters, releases transactions within published tolerance rules, and works with process owners in Procurement, Finance, Legal, and Quality to bring items to closure.



It operates under general supervision, applying judgment on when to decide and when to refer a matter upward.
Level scope. Decision rights: Releases routine transactions without prior review. Decides within published tolerance rules; refers anything outside them. Influence on process owners: Reports recurring issues and data patterns. Does not propose or negotiate process change. People scope: No reports. Acts as informal buddy and day-to-day guide to recent Associates. Time allocation: ~90% hands-on support delivery; ~10% pattern reporting and peer support.

Main Responsibilities:

Vendor / Contract Support
- Handle vendor inquiries and support requests independently, ensuring timely and accurate resolution against service level agreement
- Maintain vendor records and coordinate onboarding end to end, following up on compliance documentation and correcting inconsistencies found in periodic revie

📌 Source-to-Pay Strategic Support Specialist (Hyderabad)
🏢 Sanofi
📍 Hyderabad