02 Oct
|
Bluedart
|
Chennai
Job Responsibilities
1.Develop the tele sales database of potential clients in the region though directory
searches, cold calling, references from existing clients, old customers, non-active
customers etc.
2.Responsible for cold calling to customers in the telemarketing database and
generating quality leads to sales teams for new customer additions
3Generate business from abandoned / lost customers by maintaining regular contact
with them and updating them of current products/services; Forward such leads to the
sales teams
Generate and maximize the sales leads by regularly calling existing customers for
potential cross-sell opportunities and forward such leads to the sales teams
Ensure lead conversion through fixing of meetings, customer visits, proposals etc.
Provide after sales support to clients’ post sign up by making courtesy calls, tracking
sales & service for initial 3 months, resolving issues etc.
Serve as a single point of contact for the customer during the initial 3 months:
📌 Telemarketing Executive (Chennai)
🏢 Bluedart
📍 Chennai