02 Oct
|
Real Placements
|
Mehsana
02 Oct
Real Placements
Mehsana
Job Description:
-
-
Technical Support:
Provide first-line support to users encountering hardware, software, and network-related issues.
-
System Maintenance:
Install, configure, and maintain workstations, software, and network infrastructure.
-
Troubleshooting:
Diagnose and resolve technical problems efficiently, providing step-by-step guidance to users.
-
Documentation:
Document and track customer issues and interactions within a ticketing system.
-
User Assistance:
Assist users with software installations, upgrades, and general technical questions.
-
Collaboration:
Work with other IT team members or departments to resolve complex issues.
-
System Monitoring:
Keep a close watch on system performance and provide updates and backups.
-
Security:
Implement and enforce data security measures and educate users on best practices.
📌 IT Support Executive (Mehsana)
🏢 Real Placements
📍 Mehsana