PRIMARY JOB PURPOSE

Act as the Senior Integration Developer for Dynamics 365 Sales and Tacton CPQ, with responsibility for integrations with other systems and processes. Engage with the business to understand requirements, develop and maintain customizations, produce software development lifecycle artifacts, perform PoCs, and communicate deliverables to business and technology teams. The role includes a range of tasks focused on maintaining, supporting, and enhancing the Dynamics 365 CRM system, including its integrations with ERP, CPQ, and other downstream systems.

KEY POSITION ACCOUNTABILITIES
- Design and implement plugins, workflows, Power Automate flows, and custom integrations.
- Develop, configure and customize Dynamics 365 CRM and Tacton CPQ to meet specific business requirements.
- Ensure smooth operation of CRM system by monitoring, maintaining and managing configurations, security settings and integrations.
- Investigate and resolve technical problems, errors or bugs in the CRM system, collaborating with business, IT, or development teams as necessary.




- Support integrations between Dynamics 365 and ERP/external systems via middleware platforms, including troubleshooting data sync issues across account, quote, and order records.
- Support integration between Dynamics 365 and Tacton CPQ (Configure-Price-Quote) tools, ensuring accurate quote and pricing data flows through to order processing.
- Create, modify, and maintain system customizations to dashboards, views, business processes, workflows and dialogs.
- Manage and coordinate JIRA, task estimations and risks, along with the release process.
- Coordinate with consultant resources as needed for project delivery.
- Own System Administration, including roles and permission sets, and Business Unit structure. Monitor application performance using Power Platform tools and proactively resolve issues.
- Support data migration and reconciliation activities during system rollouts and go-lives, ensuring data ac

📌 Senior Integration Developer (Chennai)
🏢 Assa Abloy
📍 Chennai