About Us:

WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.

Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.

WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.
- We are built for scale.
- We are built for complexity.
- We are built for outcomes.

At our core, WebEngage is a full-stack retention operating system that combines:
- A powerful Customer Data Platform (CDP)
- Real-time behavioral segmentation and intelligence
- Omnichannel journey orchestration
- AI-driven personalization and recommendations
- Deep analytics, experimentation, and revenue attribution
- WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.

Learn more about us at www.webengage.com

Responsibilities :
- Design and implement high-scale and secure infrastructure.




- Plan and own your slice of the infrastructure roadmap.
- Enhance security practices around everything infrastructure.
- Drive organization-wide infosec and compliance programs like ISO, SOC2, etc.
- Review operational efficiency of infrastructure and research ways to make it better.
- Design and operate robust scaling of distributed technologies.
- Research and implement creative methods for reducing cloud costs.
- Boost platform reliability by setting up platforms like CI/CD, centralized logging monitoring, observability, and more.
- Automate robust provisioning of the entire infrastructure.
- Design and perform dry-runs of BCP and DR practices.
- Monitor critical metrics and help reduce reaction time to incidents.
- Measure system resilience and track performance and availability SLAs.

Requirements:
- B.E/B.Tech in Computer Science or a related engineering/science field
- 3 - 6 Years of experience in running high-sca

📌 Devops Engineer/ Senior Devops Engineer (Mumbai)
🏢 WebEngage
📍 Mumbai