Job Description: Business Analyst – NeoCorp Conversational AI (Cash & Trade) Function: AI CoE / NeoCorp Delivery Program 1. Role Overview Business Analyst responsible for defining, documenting, and delivering business requirements for the NeoCorp Conversational AI program, covering Cash Management and Trade Finance journeys. The role will bridge Corporate Banking, AI CoE, and engineering teams to design conversational workflows, ensure regulatory alignment, and drive successful implementation on platforms like TADA/NeoCorp. 2. Key Responsibilities A. Business Requirement and Process Analysis • Engage stakeholders across Cash Management & Trade Finance to gather requirements • Translate business flows into conversational journeys and user interaction models • Document AS-IS / TO-BE process flows, including automation opportunities • Define clear functional and non-functional requirements for AI agents B. Conversational AI Journey Design • Break down banking use cases into step-by-step conversational flows • Define: o Intents, entities, prompts,



and responses o Decision logic and branching scenarios • Work with AI/engineering teams to align with: o MCP tools o APIs (payments, trade workflows, document processing) Classification: Internal Use • Ensure journeys support: o Natural language interaction o Context handling o Multi-step workflows C. Domain Expertise – Cash and Trade • Own requirement clarity across: o Cash: Payments, transaction queries, statements, FX, etc. o Trade: LC, guarantees, trade transactions, document flows • Support current build journeys for Trade and enhancement/standardization for Cash D. Collaboration and Delivery • Act as interface between: o Business (RMs, Ops, Product Owners) o AI CoE / Agent engineering teams o Vendors (if applicable) • Support: o Sprint planning o Backlog creation (user stories, acceptance criteria) o UAT coordination E. Governance and Compliance • Ensure requirements align with: o AI governance standards (risk, auditability,

📌 BA Trade&Cash (India)
🏢 Trigent Software
📍 India