Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.

Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.

Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.

Cloud Site Reliability Engineer I (CSRE I)

Zafin is seeking a Cloud Site Reliability Engineer I (CSRE I) to lead strategic initiatives in ensuring the reliability,



scalability, and performance of our cloud infrastructure and applications. This advanced role requires mastery in cloud technologies, strategic planning, and incident management to drive cutting-edge solutions and operational excellence.

Key Responsibilities
- Manage the resolution of complex technical issues involving Zafin’s products and Azure cloud environment.
- Design and implement strategic operational enhancements to improve resiliency and system reliability.
- Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence.
- Represent the organization in external client escalation calls, providing expert guidance and solutions.
- Optimize cloud infrastructure for high performance, scalability, and cost-effectiveness.
- Provide thought leadership in managing and scaling container orchestration platforms such as AKS and OpenSh

📌 Site Reliability Engineer I (Thiruvananthapuram)
🏢 Zafin
📍 Thiruvananthapuram