Req ID: 383366

NTT DATA strives to hire exceptional, creative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L3 Java Support Consultant to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Support lead 1

Experience- 8 to 15 years

Location- Bangalore

Mode of work- As of now it is remote (But whenever client ask, candidate should be able to come to office )

Interview process- virtual call on Zoom

LEAD Job Descriptions:

• A hands on team lead is required to provide oversight and leadership in the Controls Engineering Space.
• Investigate and drive support resolution with senior internal clients and stakeholders. Serve as point of escalation for support issues.
• Manage the day to day operations of the teams and ensures SLOS and customer service levels are met.
• Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed.




• Manage escalations and incidents – directing the team and updating stakeholders. Able to ‘dive in’ to resolve issues.
• Managing staff rotas schedules and vacation planning
• Strong and confident communicator
• Engage with Stakeholders to assess needs and provide monthly reporting
• Ensure team are following standard processes and monitoring performance.
• Providing mentorship and guidance to junior team members to ensure successful resolution of issues
• Continuously improve processes and systems to increase reliability and reduce risk.
• Influence and suggest improvements on roadmap for enhancing Controls Engineering client experience.

Key criteria:
• Must have a proved record of team leadership in a support environment.
• Must have working knowledge and experience with Java, Kubernetes and front end tech such as REACT
• Must be willing to execute on support issues while also building out the function and automating resolution of repeat issues.
• Able to di

📌 Java Support Consultant (Bengaluru)
🏢 NTT Data
📍 Bengaluru