Company: Deutsche Telekom Digital Labs, Gurgaon
Deutsche Telekom Digital Labs is the behind-the-scenes powerhouse that fuels Deutsche Telekom’s passion & commitment to cutting edge innovation & out of the world customer experience.We create compelling digital propositions for the worlds’ largest Telekom giant by building scalable and agile platforms to provide the best of digital experience to Deutsche Telekom customers across Europe.
We aim to bring all the Deutsche Telekom customers on to our digital products by simplifying the experience. This includes innovative approaches to allow the user to explore compelling propositions, recommend most suitable services based on micro segmentation and so on.
You ask what’s in it for you? We say,
- An opportunity to build digital products from scratch (literally from scratch) for one of the leading European telecoms(Deutsche Telekom)using latest technologies & on cloud native platforms.
- Enhanced customer experience, convergence, and increased business productivity,



continuously investing into entrepreneurial value creation projects to build agility and cross functional teams in order to steer innovative business models.

We are agile and focused on the overall make up of theteam. We believe that with the right team - anything is possible. If you’re looking for an environment that’s fun and friendly but incredibly quick-paced; a place where we measure the time between releases in days; a place where our focus begins and ends at the consumer - join us

Role: Engineering Manager — Forward Deployed

Why this role exists:

OneBot deflects contact-center volume for Deutsche Telekom across nine European markets. The platform strategy has moved from building a single bot we own to running the harness that routes across best-of-breed dialog engines — Parloa, ElevenLabs, Wonderful, Decagon and OneBot — with a shared context layer beneath.
That split creates two genuinely different engineering jobs. Three PODs build reusable capabilit

📌 Engineering Manager (Gurugram)
🏢 Deutsche Telekom Digital Labs
📍 Gurugram