Job Description:

Operations Manager – Transportation

Job Summary

The Operations Manager is responsible for managing end-to-end transportation operations, ensuring productive fleet utilization, timely delivery, cost control, and service quality. The role also oversees tender participation, bidding processes, contract execution, and compliance to support business growth and long-term client partnerships.

Key Responsibilities

? Fleet & Transportation Operations
- Oversee daily transport operations including dispatch, routing, and scheduling
- Ensure optimum utilization of fleet, drivers, and transport resources
- Monitor vehicle maintenance, breakdown management, and operational efficiency
- Track fuel usage, trip performance, and cost control

? Route Planning & Dispatch Management
- Plan and optimize routes for cost efficiency and timely delivery
- Coordinate load allocation, trip planning, and shipment tracking
- Resolve operational delays and ensure service continuity

? Tender Management & Bidding




- Identify and review transportation tenders from government and private clients
- Manage tender registration, documentation, and eligibility compliance
- Prepare and submit competitive bids in coordination with finance and management
- Analyze tender requirements, costing, and pricing strategy
- Maintain tender database and track submission deadlines

? Contract Management & Fulfillment
- Review, execute, and manage transportation contracts and service agreements
- Ensure operational compliance with contract terms, SLAs, and delivery timelines
- Monitor contract performance, renewals, and amendments
- Coordinate with clients to ensure service commitments are fulfilled
- Handle documentation and reporting related to contract obligations

? Team & Vendor Management
- Supervise drivers, supervisors, and operations staff
- Manage performance, training, and compliance of operational teams
- Coordinate with transport vendors, brokers, and third-party logistics partners

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