Profile :- Telecaller with Counselor Duties

Key Responsibilities:

-
Handle inbound and outbound calls professionally and promptly

-
Provide accurate information about services, programs, and offerings to potential and existing clients

-
Make persuasive sales pitches to generate interest and convert leads into appointments and enrollments

-
Counsel prospective students, parents, and walk-ins about suitable programs based on their needs, interests, and goals

-
Schedule and confirm appointments, follow-ups, and meetings for counselors and business staff

-
Maintain and update client databases, appointment logs, and inquiry records accurately using MS Office and CRM tools

-
Support walk-in clients with form filling, registration, and basic queries

-
Assist in coordinating sessions, workshops, and events

-
Achieve daily/weekly/monthly targets for calls, appointments, and successful conversions

-
Collaborate with the business development and counseling teams to ensure a seamless client journey

-
Handle email inquiries, manage daily office correspondence,



and prepare reports and summaries when required

-
Maintain confidentiality of client information and ensure qualified communication at all times

-
Provide post-counseling follow-up and guidance to ensure a positive client experience

Expected Salary: ₹8,000 - ₹15,000 per month + Incentives

Skills Required:

-
Excellent verbal communication and listening skills

-
Ability to counsel and engage clients with empathy and clarity

-
Positive attitude, professional demeanor, and robust interpersonal skills

-
Goal-oriented with a focus on achieving call targets and conversion metrics

-
Basic administrative and front-desk management knowledge

-
Proficiency in MS Office (Excel, Word, Outlook) and familiarity with CRM software.

-
Prior telecalling or counseling experience in the education, coaching, or services sector is preferred

Interested one can direct apply - https://forms.gle/EptnDYobD6ABdJip7

or call -

📌 Tele Caller (Dehradun)
🏢 Skywings Advisors
📍 Dehradun