Job Description:

As a Managed Services Intern, you will gain hands-on experience supporting mission-critical systems used by container terminals around the world.

You will rotate across areas including Application Support, EDI, BI, Infrastructure, Monitoring & Diagnostics, while also actively developing AI and Automation solutions that improve how Managed Services operates.

This is not a shadowing-only internship. You will be expected to learn, contribute and build solutions that deliver measurable value during the six-month program.

What You’ll Do
- Learn to monitor, troubleshoot and support the N4 Terminal Operating System and supporting technologies.
- Assist with incidents, system alerts, EDI, infrastructure, BI and operational troubleshooting.
- Work with monitoring and diagnostic tools to identify problems and trends.
- Support documentation, runbooks and knowledge management.
- Participate in testing and deployment of technical changes.
- Work alongside experienced engineers while gradually taking ownership of operational tasks.

AI & Automation Development





A key part of the internship will be identifying and delivering AI and automation improvements for Managed Services.

You will be expected to:
- Develop practical AI, automation or scripting solutions using tools such as Python, APIs, AI copilots and workflow automation.
- Automate repetitive operational and support activities.
- Apply AI to areas such as log analysis, incident investigation, health checks, documentation, alert analysis and root-cause identification.
- Prototype and test current ideas with the Managed Services team.
- Deliver at least one practical AI or automation solution/use case that creates measurable operational value during the internship.
- Follow security, data privacy and responsible AI standards.

Who You Are
- Recent graduate in Computer Science, IT, Software Engineering, Data Science, Engineering or a related field.
- Curious, technically minded and comfortable solving proble

📌 Managed Services Intern (Chennai)
🏢 Kaleris
📍 Chennai