02 Oct
|
Primarc Pecan
|
Mumbai
02 Oct
Primarc Pecan
Mumbai
Guest Relations & Front Office Executive – Real Estate
Location: Mumbai
Experience: 2–5 Years
Industry: Real Estate / Real Estate Developer
Salary: ₹40,000–45,000 per month
Qualification: Graduate
Employment Type: Full-time | In office
About the Role
We are looking for a polished, proactive and well-organized Guest Relations & Front Office Executive to manage the front office and overall visitor/client experience at a premium real-estate project / sales office.
The candidate will be responsible for welcoming clients and guests, managing the front desk, coordinating meetings and site visits, handling vendors and day-to-day requirements, maintaining the office environment and ensuring smooth overall operations.
The ideal candidate should be comfortable taking ownership of multiple responsibilities and acting as the single point of coordination for the office/site.
Key Responsibilities
Guest Relations & Client Experience
- Welcome and greet clients, channel partners, senior management and other visitors professionally.
- Manage the complete guest experience at the sales office / project site.
- Coordinate client visits, site visits, meetings and appointments.
- Ensure visitors receive a smooth, premium and professional experience.
- Coordinate with Sales and CRM teams for scheduled client visits.
- Handle basic visitor queries and direct them to the appropriate team.
- Maintain visitor records and appointment schedules.
Front Office Management
- Manage day-to-day front desk and reception activities.
- Handle incoming calls, emails and visitor enquiries.
- Manage meeting rooms, conference rooms and appointment calendars.
- Ensure reception, waiting areas and meeting spaces are maintained to a high standard.
- Coordinate refreshments, hospitality and other requirements for guests and meetings.
Office / Site Coordination
- Take ownership of day-to-day requirements of the sales office / project experience centre.
- Coordinate with housekeeping, security, facili
📌 Guest Relations (Mumbai)
🏢 Primarc Pecan
📍 Mumbai