23rd September, 2026

IT Analyst - Technical Support

Brennan. Where true performance thrives.
At Brennan, we believe that how technology is delivered is every bit as significant as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.
It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

Why join Brennan

True performance for our customers starts with a true belief in our people.
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organization where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards

In addition to competitive remuneration, Brennan offers extensive benefits, including:




- Training and certification bonuses
- Culture Awards that recognize excellence
- Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
- Vibrant, fun social activities.
- An environment that embraces learning and development

The Role
- MUST have at least 2 years of experience in IT Service Desk / Windows Server / Wintel / Technical Support / Remote Support Services.
- Experience dealing with international clients or customers preferred.
- To provide customer service Inbound & outbound support to Brennan IT clients, engineers and staff.
- To coordinate, collaborate and escalate task within established timelines.
- To continuously improve the Efficiency and Excellence of Service Delivery as measured by Client Satisfaction ratings.

Role Responsibilities
- Excellent communication skills with international calling customer experience are preferred.
- Abilit

📌 IT Analyst (Mumbai)
🏢 Brennan IT Intranet
📍 Mumbai