Summary of Position:

The Senior IT Business Analyst will play a key role in bridging the gap between IT and business stakeholders. This role focuses on Salesforce.com development and requires experience in UX/UI design. The ideal candidate will be a strategic thinker with a deep understanding of IT systems and business processes, and the ability to translate complex business practices into actionable technical requirements. This position will act as a liaison between the development team and business product owners, providing subject matter expertise on business processes when the product owner is not available.

Key Responsibilities:
- Stakeholder Engagement: Collaborate with business product owners and subject matter experts to gather and document business requirements, ensuring alignment with organizational goals. Act as the business process expert for Salesforce.com, providing insights and clarifications to enhance the integration and utilization of Salesforce.com solutions.
- Solution Design & Integration:



Work closely with development teams to ensure IT solutions meet business requirements. Act as a liaison to facilitate communication, ensuring that functionalities are aligned with business needs and integrated effectively with other IT systems. Provide guidance and clarification on Salesforce.com functionalities and requirements to both the development team and business stakeholders.
- UX/UI Design: Lead the UX/UI design process for IT solutions, creating intuitive and effective user interfaces. Experience with Figma is preferred but not required.
- Systems Specifications: Develop and configure system specifications to address business requirements and fit with the company's system architecture standards, including Salesforce.com.
- Compliance Standards: Ensure that software compliance standards are met and that Salesforce.com solutions adhere to these standards.
- System Interfaces: Evaluate interfaces between systems and operational requirements, including

📌 Principal II, IT Business Systems Analysis (Bengaluru)
🏢 Alcon Research
📍 Bengaluru