Please find below the requirement details received from Cognizant(Eytan Dallal) :
Manager Details:

Name: Eytan Dallal

Email: [email protected]

Mobile: (773) 592-0929
Requirement Details:

Here is the information:

At this time, we are trying to line up 4 India-based resources at a rate of $30–$32 per hour .

Key point: We are looking for ADMIN roles , not developer roles .

1. Project Overview

Client is seeking qualified suppliers to provide offshore or nearshore IT outsourcing staffing support for IBM Cloud Pak for Data (CP4D) and related components such as:
- Information Governance Catalog (IGC)
- Knowledge Catalog (IKC)
- Manta metadata tools

The objective is to transition existing onshore FTE responsibilities to lower-cost locations (India, LATAM) while maintaining high-quality operational support.

The engagement will span 30 months starting January 2026 , following the completion of contracting by December 2025.

Suppliers will be responsible for L1/L2/L3 support, patching, upgrades, compliance, performance optimization,



and coordination with client and IBM teams. Expertise in Azure, OpenShift, Kubernetes, and ITIL is required.

2. Project Scope & Key Responsibilities
- Provide 24x7 L1/L2/L3 operational support for IBM CP4D and related components (IGC, IKC, Manta).
- Maintain and monitor OpenShift clusters running CP4D workloads in Azure (ARO) .
- Manage patching, upgrades, backup/restoration , and change coordination.
- Troubleshoot metadata management, data lineage, and integration issues.
- Collaborate with Client, IBM, and application teams on case management and escalations.
- Develop and maintain SOPs, runbooks, and automation for routine activities.
- Ensure security, compliance, and platform availability .

3. Required Skills & Experience
- Hands-on experience with IBM Cloud Pak for Data (CP4D) , especially IGC and Manta .
- Expertise in Kubernetes, OpenShift , and Azure (ARO) environments.
- Familiarity with ITIL processes (incident, cha

📌 Requirement details received from Cognizant(Eytan Dallal (Bengaluru)
🏢 Infowaysolutions
📍 Bengaluru