Description
About Us:
Unitedlex India Pvt. Ltd. (Formerly known as iRunway India Pvt Ltd) is a data and skilled services company delivering outcomes for high-performing law firms and corporate legal departments in the areas of digital litigation, intellectual property, contracts, compliance, and legal operations. Founded in 2006 with a mission to push the boundaries of legal innovation, we provide solutions that enable measurable performance improvement, risk mitigation, revenue gain, cost reduction, and digital business synergy.
Location: Gurgaon
Shift Timing: 8:30AM - 5:30PM (WFO)

Role and responsibilities
Responsible for overall performance and management of the team assigned
• People management that includes responsibility of performance evaluation, training, discipline, career pathing of all team members
• Proactive communication with client, ensuring all client requirements are met and reports are submitted on time
• Set goals for team members and communicate it to the team
• Ensuring all the key metrices are met including productivity, utilization, quality score, attendance,



adherence to timelines
• Management Reporting: - Reports required by management relating to performance, costs, efficiency, utilization are shared with stake holders on time
• Actively work on skill development, engagement and retention of team members
• Responsible for upskilling and training the team members
• Provide regular feedback for performance
• Take necessary action including raising concern with stakeholders in case of performance or discipline related issues within the team
• Conduct regular 1-on-1 connects with team members
• Perform QC/QA checks for team members
• Liaison with other teams/departments

Desire Candidate Requirements

• Any graduate/Postgraduate with 3+ Yrs of experience can apply for Team Lead role and 5+ years of experience can apply for people manager or similar role with years of experience with LPO/Legal Services.
• Candidates with background of Docu

📌 Sr Manager (Gurugram)
🏢 UnitedLex
📍 Gurugram