Did you know KONE moves over one billion people every day? In 2025, we had annual net sales of EUR 11.2 billion. We employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
Why this role?
KONE is embarking upon an exciting growth phase and this represents an opportunity for you to join our Chennai KBS team, as a KANZ NBS Offering & Sales operations specialist. The NBS Offering Support is responsible for the day-to-day operational support, maintenance, release updates, and issue resolution across KANZ sales and digital tools, including Power BI dashboards. This role ensures sales tools and reporting dashboards remain accurate, up-to-date, and fully functional — enabling frontline teams to sell efficiently and make data-driven decisions.
What will you be doing?
Sales Tools Releases & Updates
Execute sales tools updates and configuration changes aligned with global KTOC releases (NBS, FRB). Currently this is done twice a year.
- Affected tools included but not limited to Car Designer, Tender Letter Gendoc, Click & Send, KONE Studio
- Support end-to-end KTOC pricing testing, validation, and deployment across Australia and New Zealand
- Coordinate release readiness activities and ensure tools are updated
- Perform UAT (User Acceptance Testing) for current releases, tool updates, and dashboard changes before go-live
- Validate pricing outputs, configurations, document generation, and dashboard data for accuracy
- Document known issues, workarounds, and release notes for frontline communication
Tools Maintenance & BAU Support
Provide ongoing support for issues as they arise for the KANZ sales tools portfolio. Frequency is ad hoc as required.
- Act as first point of contact for sales tool and dashboard issues reported by frontline users
- Diagnose, troubleshoot, and resolve tool-related and Power BI problems in a
📌 KANZ NBS Offering (Chennai)
🏢 Kone
📍 Chennai