Job Title: Zoho CRM Consultant

Location: Kolkata

Job Type: Full-time

Department: IT/Technology

Job Overview:As a Zoho CRM Consultant, you will act as a strategic liaison between clients and the technical implementation team. Your primary responsibility is to understand client business processes, gather requirements, and recommend tailored solutions using Zoho CRM and related Zoho applications. You will guide customers through the planning, configuration, customization, and rollout of Zoho CRM solutions that align with their operational goals and enhance efficiency across sales, marketing, and support teams.

Key Responsibilities:
- Zoho CRM Customization & Configuration:
- Customize Zoho CRM modules, fields, layouts, and workflows to meet business requirements.
- Design and implement automation rules such as workflow rules, task assignment rules, and email alerts to streamline business processes.
- Develop custom solutions using Zoho CRM's Deluge scripting language.
- Configure and set up Zoho CRM for recent users, ensuring that it is tailored to their specific needs.




- Zoho CRM Integration:
- Integrate Zoho CRM with third-party applications, APIs, and external systems (such as ERP, marketing tools, etc.).
- Work with REST APIs to build custom integrations between Zoho CRM and other software platforms.
- Develop and maintain seamless data synchronization between Zoho CRM and other tools in the ecosystem.
- Zoho CRM Extensions & Custom Apps:
- Develop and deploy custom apps and modules within the Zoho CRM environment.
- Design custom reports, dashboards, and views to enhance user experience and decision-making processes.
- Build custom Zoho CRM functions and use Zoho's Marketplace to integrate third-party apps.
- Data Management & Migration:
- Lead efforts to migrate data from legacy systems into Zoho CRM, ensuring data integrity and security.
- Develop strategies for data cleaning, deduplication, and validation to ensure CRM data is accurate and up to date.
- User

📌 Zoho CRM Consultant (Kolkata)
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