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Join the Renovision Automation Services Pvt. Ltd. team as a Full Time Remote Desktop Support Engineer on Erekrut, specializing in Remote Desktop Support in the IT-ITeS industry. We are seeking talented individuals with a passion for IT Services and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

We are hiring for Remote Desktop Support Engineer

Location: Wipro Ltd., Rajiv Gandhi Infotech Park, Plot No. 2, Phase-1, Hinjawadi, Pune – 411057

Experience: Minimum 8 months to 1 year

Salary: ₹22,000 CTC

Communication: Good verbal and written communication skills required

Role Overview:

We are seeking a skilled and customer-focused Remote Desktop Support Engineer to join our team. The ideal candidate will provide technical assistance to users, troubleshoot issues, and ensure smooth IT operations with high levels of service quality.

Key Responsibilities:

• Technical Support: Assist end-users with technical issues via phone,



email, chat, or in-person.

• Troubleshooting & Diagnostics: Identify and resolve hardware, software, and network-related issues.

• O365 Support: Handle issues related to Outlook, Teams, and other Microsoft Office 365 tools.

• System Errors: Diagnose and troubleshoot BSOD (Blue Screen of Death) errors.

• Security Tools: Support disk encryption tools like BitLocker.

• Configuration: Set up and configure Outlook, printers (various types), and end-user systems.

• Ticketing: Utilize ticketing tools effectively for issue tracking and escalation.

• User Communication: Provide clear instructions and timely updates to users.

• Documentation: Record issues, resolutions, and contribute to internal knowledge bases.

• Follow-up: Ensure resolution confirmation and satisfaction with end users.

Required Skills & Qualifications:

• Robust technical knowledge of Windows OS, hardware, and common of

📌 Remote Desktop Support Engineer (Delhi)
🏢 Renovision Automation Services
📍 Delhi