Position Title: Lead- Process Technology & Support

Job Objective -

To provide technical expertise in pharmaceutical process technology, process development, scale-up, process optimization, equipment commissioning, troubleshooting, and customer technical support, predominantly involving Fluid bed equipment. The role works closely with Customers, Sales, Engineering, Service, Automation, R&D;, Production and cross-functional teams to ensure successful implementation and optimization of pharmaceutical processing solutions.

Primary responsibilities -
- Develop and optimize pharmaceutical processes involving High Shear, Dry and Fluid Bed Granulation, Fluid bed Drying, Wurster Coating, Tangential Granulation and Coating, Hot Melt Granulation, Tablet Coating, etc
- Execute laboratory, pilot and commercial-scale trials and support technology transfer and scale-up activities.
- Lead/support FAT, SAT, commissioning, qualification and start-up of processing equipment at customer sites.
- Provide technical troubleshooting, root cause analysis and CAPA for process, equipment,



automation and instrumentation issues.
- Act as technical interface with customers and support process demonstrations, validation and technical discussions.
- Collaborate with Sales, Engineering, Service, Automation, Quality and Production teams for project execution and problem resolution.
- Prepare technical reports, trial reports, case studies, SOPs and best-practice documents.
- Drive continuous improvement, productivity enhancement, customer satisfaction and competitor benchmarking initiatives.
- Support business development through technical solutions, aftermarket opportunities and spares generation.

Key Result Areas
- Successful execution of customer trials, commissioning and qualification activities.
- Timely resolution of customer technical issues.
- Successful process scale-up and technology transfer projects.
- Improvement in process performance and customer satisfaction.
- Generation of busine

📌 Lead, Process Technology Support (India)
🏢 ACG
📍 India