The Selling Partner Communities (SPC) organization builds lasting connections with and among our Selling Partners, helps drive their success, and ensures that public perception mirrors the reality that Amazon is a outstanding place for our Selling Partners to build and grow thriving businesses. Amazon Seller Forums are used by over one million Selling Partners to connect with each other and Amazon, to get critical information and advice on how to successfully maintain their Amazon Seller business. We are looking for an entrepreneurial Associate Community Manager who wants to play a critical role in shaping our community engagement efforts with Selling Partners across Amazon's Seller Forums and Social Media channels. The ideal candidate has a strong sense of ownership and thrives in an ambiguous environment where they can have a direct impact on the Selling Partner Experience with Amazon. They enjoy building strong internal and external relationships, have excellent communication skills and high judgement.



The Seller community landscape is constantly changing and growing - across both Forums and Social Media. This role requires an individual who can simultaneously dive deep into the day-to-day issues of our Selling Partner Community and at the same time think big about emerging community engagement trends and seller experience opportunities.
The role's key responsibilities will include:
Gaining a deep understanding of our global Selling community and their needs by building authentic and meaningful relationships with and between Amazon Sellers across Forums and Social Media channels.
Responding to and resolving Seller cases in Amazon Seller Forums across assigned categories, ensuring timely, high-quality responses that meet defined SLAs.
Moderating Social Media channels to triage escalations, and identifying valuable Seller conversations.
Moderating Seller Forums threads to ensure community guidelines adherence, identifying and escalating policy violations, and managing th

📌 Associate Community Manager, Selling Partner Communities (Hyderabad)
🏢 Amazon
📍 Hyderabad