Role: Senior Manager - Technology, Mumbai (Dadar East)
Experience: 5+ years
Salary: upto 12 LPA

About the Role

The Senior Manager – Technology will lead the organisation's digital transformation, strengthen internal MIS capabilities, oversee technology vendors, improve reporting systems, and build a scalable technology infrastructure.

Currently, the organisation manages multiple program verticals across its educational and skill-building initiatives. The internal team includes MIS Executives who handle day-to-day data entry and routine operations, but rely on external software vendors and consultants for frontend, backend, database support, API-connected dashboard integrations, server management, and Business Intelligence tooling.

The Senior Manager – Technology will bridge this gap by building in-house technical capacity, taking ownership of the technology roadmap, and serving as the primary point of accountability for MIS performance across the organization.

Key Responsibilities

Strategic Guidance & Technology Oversight
- Monitor overall MIS operations, reporting systems,



and workflow processes across all departments.
- Provide strategic direction and governance to ensure smooth implementation and adoption of technology systems.
- Support the rollout of the digital roadmap and automation processes.

Team Capacity Building & Mentorship
- Conduct guidance, troubleshooting, and skill-building sessions for Junior MIS staff and operational teams.
- Build internal team capacity to understand, manage, and utilize dashboards, reporting tools, and MIS platforms effectively.
- Foster a team-oriented, tech-forward culture across program teams.

Vendor & Consultant Coordination
- Act as the main point of contact for external tech consultants on strategic planning and infrastructure improvements.
- Coordinate with external software vendors for system development, feature enhancements, timeline adherence, and issue resolution.
- Oversee vendor deliverables, service level

📌 Senior Manager (Mumbai)
🏢 Ground Zero
📍 Mumbai