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Join the Interface Consultancy Services team as a Full Time Avaya Engineer Tier 3 on Erekrut, specializing in Avaya Engineer Tier 3 in the HR Services industry. We are seeking talented individuals with a passion for Staffing and Recruiting and educational qualifications ranging from 7-10 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

• Provide remote Tier/Level 3 support by troubleshooting, diagnosing, and resolving incidents related to Avaya Core communication systems and associated technologies • These technologies include, but are not limited to, the following: • All versions and formfactors of Avaya Aura Communication Manager (AACM), Avaya Media Gateways, System Manager (SMGR), Avaya Aura Session Manager (AASM), Aura Messaging (AAM), System Platform (VSP), Appliance Virtualization Platform (AVP), Avaya Aura Device Services (AADS), Avaya Aura Media Servers (AAMS), Application Enablement Services (AES), Call Management System (CMS),



and Avaya Workforce Engagement/Optimization (WFO) Applications. • Provide administration and configuration MACD-level support for all previously noted Avaya Core communication systems and associated technologies • Utilize Avaya System Manager (SMGR) solution for deployments, configurations and support of Avaya Aura solution elements, applications, and services • Design, deploy, and configure Avaya Session Manager (ASM) solutions to support both Avaya and 3rd party SIP endpoints and trunks • Design, deploy, and configure Session Border Controller (SBC) solutions to interconnect, transform, route and secure internal/edge sourced SIP services • Design, deploy, and configure full suite of Avaya Call Management System (CMS) solutions to support Avaya contact center agents, supervisors, and all relative services • Perform system analysis and integration with other communications services and technologies • Act as escalation point for comp

📌 Avaya Engineer Tier 3 (Hyderabad)
🏢 Interface Consultancy Services
📍 Hyderabad